Why should companies/supervisors encourage the use of Interface EAP?

Employee's personal and family problems may be reflected in job performance or workplace behavior. There may be a negative effect on work productivity. Supervisors are responsible for monitoring and directing employee activity, and are in a unique position to identify those employees whose work may be affected by personal or family problems. Should this occur, supervisors may choose to inform the employee of the counselling resources available through Interface EAP where a service agreement exists with their company.

Using Interface EAP is voluntary. Supervisors cannot force employees to seek assistance. But the process of recognizing problem situations and responding with an Interface EAP referral ought be a normal and expected supervisory task. The supervisor's primary responsibility is to maintain a productive work environment and to promote employee development. Referral to Interface EAP helps accomplish both!